RetailWire Webinar: Consumer Connections –10/12/2005
Survey Results Presented at FMI Conference – 9/24/03
RSG Implements PDA-Based Survey Platform – 7/1/03
Strategic Alliance with Ward Services - 11/1/02
Kiosk-Based Satisfaction Surveys - 9/1/02

RetailWire Webinar: Consumer Connections –10/12/2005

RSG provides an overview of automated feedback systems in this RetailWire educational event. on 10/12/2005.
More on the event (PDF)

Survey Results Presented at FMI Conference – 9/24/03

Douglas Madenberg, President of RSG, is presenting the findings of the Store Manager Development Survey™ pilot at the Food Marketing Institute’s annual Human Resources Conference in Washington, DC. The session, entitled “Profiling the High-Performing Store Manager,” will feature two of the retailers who participated in the pilot survey, and a resulting model developed by Dr. David M. Szymanski, Director of the Center for Retailing Studies at Texas A&M University. If you would like a copy of the session handouts, please call RSG at 1-800-600-6084, or contact us by email.

RSG Implements PDA-Based Survey Platform – 7/1/03

RSG has been selected by geoVue to execute field research using its interVue PDA-based survey platform. geoVue provides location-based decision support systems to the retail, manufacturing, and service industries. RSG will be using the interVue application at various geoVue national retail accounts to collect customer demographic and attitudinal data for location analysis and strategy. RSG was selected for its ability to cost effectively design and manage a nationwide customer intercept survey process. Click here for more information about geoVue.

Strategic Alliance with Ward Services - 11/1/02

RSG has partnered with Ward Services, Inc. to conduct the RETAIL CULTURE SURVEY™. This alliance enables WSI to personally administer our leading employee morale survey with every employee on-site, at NO COST to the retailer. The survey is administered in brief one-on-one sessions in which employees have the opportunity to participate in various financial benefit programs. Contact us for more information about administering the RETAIL CULTURE SURVEY™ at NO COST, with NO ADMINISTRATION HASSLES! Click here to find out more about the RETAIL CULTURE SURVEY™.

Kiosk-Based Satisfaction Surveys - 9/1/02

RSG is set to pilot kSAT™, our in-store survey kiosk technology. Kiosks are well suited for retail customer surveys, with a visible presence, 24/7 data collection, customizable interface, and tie-in with loyalty card data.Click here to find out more about our consumer research capabilities.